Privacy Policy

Proex Top SRL ("ProexTop"), headquartered in Giurgiului Road, No. 33A, Building Semi-Finished Products Section 1, Ground Floor, Left Wing, Jilava, Ilfov County, Romania, registered with the Trade Registry under no. J40/12899/2004, unique registration code RO16667605, understands the importance of protecting your personal data.

For this reason, we aim to maintain full transparency regarding how we use your data. Please read carefully the information below to understand what data we process, how we do so, for how long, what rights you have regarding the processing of your data, and how you may exercise these rights.

What personal data do we process?

ProexTop processes identification data (name, surname) and contact data (telephone, email address) that you provide when visiting our website, including information submitted through any of the contact forms available on our website.

Additionally, we process details related to how you use our website, such as traffic data, location data, pages visited.

In certain cases, we may collect information about the device used to access our website, such as IP address, operating system and browser type, in order to improve the website’s functionality and the services we offer. This data is aggregated and used for statistical purposes without identifying any specific individual.

Our website also uses cookies to distinguish you from other visitors. Their use enables us to enhance your experience and optimize the website’s performance. For detailed information about how we use cookies and how to disable them, please consult our Cookie Policy.

Why do we process your data?

We use the data you send through the forms on our website to respond to your requests.

When you explicitly provide consent, we may also use your data to send you information, updates or guidance regarding ProexTop products and services.

How long do we process your data?

If you contact us through any form on our website and do not provide consent for further communication or we do not have another legal basis for processing, we will retain the data only as long as necessary to respond to your request, but no longer than three months.

If you have granted consent to be contacted and receive further updates, information and guidance regarding ProexTop products and services, we will retain the data for five years from your last interaction with us, unless legal provisions or the processing purpose require a longer retention period. You may withdraw consent at any time as described below.

Data related to how you interact with our website is retained as long as necessary to fulfill the purposes for which it is collected, but no longer than one year from your last visit.

However, we do not commit to keeping this data for the maximum periods stated above, and we may delete or anonymize your data earlier if we no longer have a legal obligation to store it.

To whom do we disclose your data?

ProexTop treats your data with strict confidentiality and does not sell, transfer or disclose your personal data to third parties unrelated to its activity.

To achieve the purposes listed above, we may allow access to your data to our service providers, who will not be permitted to use this data for personal purposes.

We may also disclose your personal data to public authorities, within the limits of the law and upon their explicit request.

Your rights and how to exercise them

In accordance with applicable personal data protection legislation, you have the following rights, which you may exercise free of charge:

• The right to be informed once per year whether we process your data and what data is processed;
• The right to request correction of inaccurate or incomplete data;
• The right to data portability for information you have provided electronically based on consent or a contract;
• The right to request restriction of processing;
• The right to object to processing for justified reasons related to your particular situation, except where processing is a legal obligation;
• The right to object at any time, without justification, to processing for direct marketing purposes;
• The right to withdraw consent at any time;
• The right to request deletion of personal data, except where the law prohibits deletion.

You may exercise these rights at any time by contacting us at Giurgiului Road, No. 33A, Building Semi-Finished Products Section 1, Ground Floor, Left Wing, Jilava, Ilfov County, Romania, office@proextop.ro, +4 021 211 99 58.

You also have the right to lodge a complaint with us or with a supervisory authority if you believe legal provisions regarding personal data protection have been violated.

Your data confidentiality

When processing your data, we use technical and organizational measures to ensure its confidentiality, availability and accuracy.

However, no information security system is infallible. We continuously work to maintain our security measures at the highest level and are committed to informing you promptly regarding any security incidents that may present a significant risk to your rights.